HAIWANG

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Privacy Policy

Qingdao Haiwang Paper Co., Ltd., operating internationally as Haiwang Packaging (“Haiwang,” “we,” “us,” “our”), respects your privacy. This Privacy Policy explains what information we collect through haiwangpackaging.com (the “Website”), how we use it, and the choices you have. This Policy applies to visitors to our Website and to individuals who contact us as representatives of a business customer or prospective customer. It does not apply to information we may collect separately in the course of a signed commercial contract, which is governed by that contract and our Terms & Conditions.

1. Information We Collect

Information you provide directly, such as when you submit our contact form, request a quote, or email us:

  • Name
  • Company name
  • Email address
  • Phone number
  • Country/region
  • The content of your message or enquiry (e.g., product specifications, order details)

Information collected automatically when you browse the Website:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on the Website
  • Referring website or search terms
  • General location (country/city level, inferred from IP address)

This is typically collected via cookies or similar technologies (see Section 5).

We do not knowingly collect payment card details, government ID numbers, or other sensitive personal data through this Website, as we do not currently operate e-commerce checkout on this site. Quotations and orders are handled through direct communication with our sales team.

2. How We Use Your Information

We use the information we collect to:

  • Respond to enquiries, quote requests, and general communications
  • Process and manage business orders and the customer relationship
  • Improve our Website, products, and services
  • Send you information you have requested (e.g., a quote, a sample confirmation, order updates)
  • Comply with legal, tax, and regulatory obligations
  • Detect and prevent fraud, abuse, or security issues

We do not sell your personal information to third parties.

3. Legal Basis for Processing (for visitors in jurisdictions that require this, e.g. EU/UK/China)

Depending on your location, we rely on one or more of the following legal bases to process your information:

  • Your consent — for example, when you voluntarily submit the contact form.
  • Performance of a contract — to process and fulfil an order or quotation you have requested.
  • Legitimate business interests — such as improving our Website and communicating with prospective business customers, balanced against your rights.
  • Legal obligation — such as retaining records for tax or export-compliance purposes.

4. How We Share Information

We may share your information with:

  • Service providers who help us operate the Website or our business (e.g., web hosting, email delivery, analytics providers, customer relationship management tools), under confidentiality obligations.
  • Logistics and shipping partners, where necessary to fulfil an order.
  • Government or regulatory authorities, where required by law (e.g., customs, export compliance).
  • A successor entity, in the event of a merger, acquisition, or sale of business assets.

We do not share your information with third parties for their own independent marketing purposes without your consent.

5. Cookies & Similar Technologies

Our Website may use cookies and similar technologies to operate correctly, remember preferences, and understand how visitors use the site (e.g., analytics). [List specific tools once confirmed — e.g., Google Analytics, WeChat sharing plugin, etc.] You can control or disable cookies through your browser settings; disabling some cookies may affect Website functionality.

6. WeChat & Third-Party Platforms

Our Website links to or displays a WeChat Official Account QR code for your convenience. If you choose to follow or interact with us on WeChat or any other third-party platform, that platform’s own privacy policy and terms govern the information you share there — Haiwang does not control how those platforms process your data.

7. Data Retention

We retain personal information for as long as necessary to respond to your enquiry, fulfil a business relationship, and comply with our legal, tax, and export-record obligations.

8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As Haiwang is based in China and serves customers internationally, information you submit may be transferred to, stored, and processed in China and in other countries where we or our service providers operate. Data protection laws in these countries may differ from those in your own country.

Where applicable law requires specific safeguards for such transfers, we take reasonable steps intended to ensure your information continues to receive an appropriate level of protection consistent with this Privacy Policy.

10. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information, subject to our legal retention obligations
  • Object to or restrict certain processing
  • Withdraw consent, where processing is based on consent
  • Lodge a complaint with your local data protection authority

To exercise any of these rights, contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

11. Children's Privacy

This Website and our Services are intended for business use and are not directed at children. We do not knowingly collect personal information from individuals under the age of 16.

12. Contact Us

Questions about this Privacy Policy or your personal information can be directed to:

Qingdao Haiwang Paper Co., Ltd.

Email: haiwang@haiwangpaper.com

Phone: +86-532-8616-3070

Address: Huangdao District, Qingdao, Shandong Province, China

13. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Last updated” date at the top of this page. We encourage you to review this Policy periodically.